Billing manages your Vignette subscription. It is separate from the Stripe account used to collect payments from photography clients.
Review your plan
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Open the account menu.
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Select Billing.
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Review the active plan, subscription status, and available features.
During a trial, the page shows how much time remains and the next action needed to keep the account active.
Open the billing portal
Use the available billing-management action to securely open the customer billing portal. Depending on subscription status, the portal can let you:
- Update the payment method used for Vignette
- Review or change the subscription
- Review billing details
- Cancel according to the available subscription terms
Return to Vignette after finishing in the portal.
Download an invoice
Use the Invoices section to review Vignette subscription invoices and open available documents.
These invoices cover your Vignette plan. They are not invoices for payments collected from your photography clients.
Understand subscription changes
Some plan changes take effect immediately; others take effect at the end of the current billing period. Review the date and amount shown before confirming in the billing portal.
If you requested account deletion, subscription cancellation is coordinated with that process. Canceling the deletion request attempts to restore a subscription that the deletion process scheduled to cancel.
If billing status looks delayed
After completing a portal action:
- Return to the Billing page.
- Refresh the page.
- Allow a short time for the confirmed Stripe update to appear.
Do not submit the same plan change repeatedly. Contact support with the time of the action and invoice or subscription details if the status remains incorrect.