Notifications help you follow important client and business activity without checking every page.
Review recent notifications
Select the bell near the top-right corner to open recent activity. Select a notification to open the related work when a destination is available.
Choose the link to view all notifications when you need the complete list.
The menu focuses on unread activity. Seeing No unread notifications means there is nothing new waiting for you; it does not mean your notification preferences are turned off.
Use the notification history
Select View all from the notification menu to open the Notifications page. Use Unread to narrow the list and Mark all as read after you have reviewed the items.
An empty page is normal for a new account or an account without recent activity. New booking, contract, gallery, payment, calendar, planning, team, and RAW handoff events appear here as they occur.
Change notification preferences
- Open the account menu.
- Select My Profile.
- Move to Notifications.
- Review in-app, email, and available text-message preferences.
- Save your choices.
Use the master controls when you want to change an entire delivery channel, then review individual event choices.
Calendar and team preferences include meeting confirmations, team assignment responses, timeline or logistics updates, and event reminders. RAW handoff preferences separately control upload requests, upload reminders, files-ready notices, download reminders, and deletion notices.
Some team messages are sent according to the recipient’s preferences, while the lead photographer has separate controls for response and files-ready alerts. Turning off one event does not turn off the other events in that section.
Manage client emails
Client email settings are separate from notifications sent to you. Review them carefully before changing automation that affects reminders or client communication.
The message you write for one booking, calendar invitation, or gallery is saved with that item. It is not a global notification preference. Learn how to preview and customize a client email.
Automatic payment reminders can be managed from the notification settings. Manual reminders can still be sent from an individual payment plan.
The studio-wide Automatic RAW requests setting controls whether the first team upload request is sent around the shoot date. Manual send or resend remains available from the booking’s Team card even when that automation is off.
Find these switches under Automated messages at the bottom of your account settings.
Messages that may still be sent
Some security, billing, account deletion, or other essential service messages may be sent even when optional notifications are off. These messages help protect your account or explain a required account change.
If a notification opens old information
A notification records what happened at a point in time. The connected booking, gallery, contract, or payment may have changed since then.
Open the destination and use its current status as the source of truth.